Return Policy

Cancellation

We accept order cancellations before the product is shipped or manufactured. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receiving the product. To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in its original packaging. To complete the return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will be charged a maximum of one shipping fee (including returns); no restocking fees will be charged to consumers for returning a product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email notification of receipt. We will also inform you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)

If you have not yet received a refund, please check your bank account again. Then contact your credit card company; it may take some time before the refund is officially posted. Next, contact your bank. There is often a processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at service@uniteaud.com

Cancellation

We accept order cancellations before the product is shipped or manufactured. If the order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.

Returns (if applicable)

We accept product returns. Customers have the right to request a return within 14 days of receiving the product. To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in its original packaging. To complete the return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will be charged shipping costs (including for returns) no more than once; consumers will not be charged a restocking fee for returning a product.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received it. We will also inform you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before the refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and still have not received your refund, please contact us at service@uniteaud.com.

Please contact our customer service team at service@uniteaud.com to obtain the return address.